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Need help removing Norton security scan.

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  • OasisBlue's Avatar
    4,303 posts since Jan '06
    • I realized that norton security scan is installed in my computer and I am unable to remove it simply through control panel - add/remove program. I tried installing the removal tool from their homepage but the "latest" download they have on the site is expired. Hence, i am unable to remove it through their uninstaller.

       

      May I know if there's any other method to resolve this problem? Thanks.

  • ntr's Avatar
    2 posts since Apr '08
    • please visit here,maybe can help you.

      http://wongsk.blogspot.com/2008/02/uninstall-norton-antivirus-software.html

  • 监管人
    ndmmxiaomayi's Avatar
    53,055 posts since Aug '05
  • OasisBlue's Avatar
    4,303 posts since Jan '06
  • 监管人
    ndmmxiaomayi's Avatar
    53,055 posts since Aug '05
  • OasisBlue's Avatar
    4,303 posts since Jan '06
    • erm actually, i have no norton installed. if i am not wrong, it came with the shockwave installation and uninstalling shockewave doesn't help.sad.png

  • eagle's Avatar
    16,325 posts since Aug '01
  • 监管人
    ndmmxiaomayi's Avatar
    53,055 posts since Aug '05
    • I don't remember Shockwave installing Norton??? All it does install is a Google toolbar.

  • OasisBlue's Avatar
    4,303 posts since Jan '06
    •  

       

      Never installed any norton software, so most likely it's shockwave player that got that installed.

      Edited by OasisBlue 02 Apr `08, 7:35PM
  • eagle's Avatar
    16,325 posts since Aug '01
    • Can you post exactly what popped up when you tried uninstalling through the add/remove programs within the control panel?

  • OasisBlue's Avatar
    4,303 posts since Jan '06
    • Originally posted by eagle:

      Can you post exactly what popped up when you tried uninstalling through the add/remove programs within the control panel?

      It's not at all listed in add/remove program.

  • 监管人
    ndmmxiaomayi's Avatar
    53,055 posts since Aug '05
    • OK. I figure out your problem.

      http://www.adobe.com/products/director/special/crossproduct/faq.html

      As part of a recent distribution agreement with Symantec, Adobe will offer its customers the option to install the free Norton Security Scan software as part of the Shockwave Player installation process. Only customers who accept the Norton Security Scan offer will download the Norton Security Scan software. Those who decline the offer will download and install only Shockwave Player. Norton Security Scan is only offered to users who have either already downloaded the Google Toolbar or who are not eligible to receive the Google Toolbar offer.

      Do you have Google Toolbar installed?

  • 监管人
    ndmmxiaomayi's Avatar
    53,055 posts since Aug '05
  • OasisBlue's Avatar
    4,303 posts since Jan '06
    •  

      Sorry, but i don't have google toolbar installed if I am not wrong. The method below didn't seem to work out. I can't find it in the list.

       

      Is it possible to uninstall Norton Security Scan once it has been installed?
      Yes, you can uninstall it using Microsoft® Windows® Add or Remove Programs.



      Edited by OasisBlue 02 Apr `08, 10:38PM
  • eagle's Avatar
    16,325 posts since Aug '01
    • Originally posted by OasisBlue:

      It's not at all listed in add/remove program.

      then how come you think it is installed? Is it because it is in the start->programs folder? Or anything?

      One way we can do is to manually remove it instead of looking around for an uninstaller

  • ceecookie's Avatar
    9,610 posts since May '04
    • How about hacking into the registry or the bowels of C:\ drive?Im sure Mayi'll know how to do thisicon_lol.gif

       

  • 监管人
    ndmmxiaomayi's Avatar
    53,055 posts since Aug '05
    • Originally posted by OasisBlue:

      Sorry, but i don't have google toolbar installed if I am not wrong. The method below didn't seem to work out. I can't find it in the list.

       

      How old is your OS?

  • Alucard101's Avatar
    405 posts since Aug '07
  • OasisBlue's Avatar
    4,303 posts since Jan '06
    • Originally posted by eagle:

      then how come you think it is installed? Is it because it is in the start->programs folder? Or anything?

      One way we can do is to manually remove it instead of looking around for an uninstaller

      Yea, saw it in the list of programs. Besides that, it sometimes launches itself to do some occasional scanning.

  • OasisBlue's Avatar
    4,303 posts since Jan '06
  • 监管人
    kenn3th's Avatar
    14,838 posts since Nov '06
    • Originally posted by OasisBlue:


      Sorry may i know what's OS?


      operating system.

      vista, xp?

  • OasisBlue's Avatar
    4,303 posts since Jan '06
    • erm xp. I had a hard drive change some time in nov last year. Is this counted as the answer to your question? Sorry i know little about all these.

      Edited by OasisBlue 03 Apr `08, 7:30PM
  • 监管人
    kenn3th's Avatar
    14,838 posts since Nov '06
  • eagle's Avatar
    16,325 posts since Aug '01
    • If Kenn3th's one doesn't work, try the following:

      Do what Alucard says


      1st step:
      Delete the folder.
      To find the folder, go to start->program->{your norton thingy's startup}
      right click->properties
      The folder will be listed in Target

      Then you open windows explorer to go to the folder and manually delete

      After deleting, delete it from your start
      To do so, go to start->program->{your norton thingy's startup}
      right click->delete

      You might need to delete one by one.

  • 监管人
    kenn3th's Avatar
    14,838 posts since Nov '06
    • Originally posted by eagle:

      If Kenn3th's one doesn't work, try the following:

      Do what Alucard says


      1st step:
      Delete the folder.
      To find the folder, go to start->program->{your norton thingy's startup}
      right click->properties
      The folder will be listed in Target

      Then you open windows explorer to go to the folder and manually delete

      After deleting, delete it from your start
      To do so, go to start->program->{your norton thingy's startup}
      right click->delete

      You might need to delete one by one.

      Haha, killing the roots of the virus scan.

      I dont like this method of removal...

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