shopkeeper with absolutely no idea.. is it typical?

• the Bear

  26 Mar 05, 14:03

  today, after my chiropractor's appointment, i was heading home in a bus when it started to rain..
  
  so i figure, i'm not going to walk in the rain... so i stopped at clementi to see if i can get a new mobile phone to replace my old cracked up phone..
  
  went into the shop and looked around.. this dude asked me what i needed...
  
  so i showed him my old cracked up phone.. he suggested i repair it... i declined saying that it's not worth the time, or the money to repair an old phone which is on its last legs, and all cracked...
  
  he went on about where the samsung service centres were.. until i said "hey, it's not worth repairing.. i wanna get a new phone"
  
  then he asked if i wanted a phone and if the 2-year contract was still ongoing.. i said no.. so he started showing me the Nokia phones.. i said i didn't like nokia phones as almost all my friends who had nokia phones were disgusted by how bad they were..
  
  so this dude went on and said "nevermind if spoilt, nokia got a lot of service centres"
  
  i was stunned for a while...
  
  then i said, i would like to have a look at the motorola razr... okay. this is a premium phone.. probably their margins would be higher.. he said they don't sell it.. then went on and on about motorola having only one service centre... and that because of that, i should never consider motorola phones
  
  i said that it's not the number of service centres.. a good product is one where you don't have to go to the service centres at all.. he didn't seem to understand that.. and said that with Nokia, service centres were near, nevermind if spoilt..
  
  with that, i gave my thanks and walked out...
  
  i wonder if shopkeepers are so dense everywhere coz i don't shop much...
  
  here i was, someone who is looking for a mobile and he's trying to turn away business by telling me to get my current phone repaired!
  
  then he tries to dissuade a customer from premium models..
  
  and hasn't a clue that a good product = happy customer, not products where they break down and you then have the convenience of repairing them over and again...
  
  well, maybe the should learn a thing or three about doing business before actually starting one?
  
  
• Camellias4me

  26 Mar 05, 14:09

  he doesn't wan ur $
• ditzy

  26 Mar 05, 14:12

  At least he's honest, not something you come across often.
• huiz

  26 Mar 05, 14:20

  
  
  most probably his boss held his last mth's pay so he not happy...
• the_don

  26 Mar 05, 22:30

  i think that is the only shopkeeper that didn't want to earn $$$. Why not go back to your service provider and upgrade your phone? it's cheaper that way
• Patrik

  26 Mar 05, 22:46

  Where is the quality service?
• browniebaobao

  26 Mar 05, 23:50

  Motor razr phone v cheap now, saw on newspaper. But need to get business plan for M1 users and mobile voice plan for starhub users.
  
  I used motorola before..and ya i dun like nokia too..now using Sony Ericsson phone. Service centres should not be a problem ba. That time my phone needed repair and there was a service centre at jurong point..i could get back my phone within hours. Send to nokia still have to wait duiz..
  
  Perhaps he asked u to repair bcos he can repair it now and then make some parts loose or watever, next time u will go back to him for repair again. Just the cost of repairing is enough. Serious lor, i sent my nokia phone for repair once due to LCD prob..then when i got it back, i realized that hp could not vibrate anymore.
• the Bear

  27 Mar 05, 21:13

  anyway, i gotta find an M1 shop tomorrow to upgrade mom's line and get a new phone
  
  and at the same time, look for a new phone for myself
  
  oh.. anyone knows how reliable a Nokia 3120 is?
• Lingos

  27 Mar 05, 21:16

  OMG bear you still have not got a new phone to replace yours???
  Why not just stick to samsung??
• the Bear

  27 Mar 05, 21:24

  nope.. when it comes to purchases, i'm lazy
  
  now i really need one coz the crack's really bad and the buttons are becoming kinda retarded.. it's on its last legs
  
  

  Originally posted by Lingos:

  OMG bear you still have not got a new phone to replace yours???
  Why not just stick to samsung??

• Lingos

  27 Mar 05, 21:25

  Originally posted by the Bear:

  nope.. when it comes to purchases, i'm lazy
  
  now i really need one coz the crack's really bad and the buttons are becoming kinda retarded.. it's on its last legs
  
  

  Well.. if u like Samsung the E70 though outdated by singapore standards is not bad.
  Great camera, video function not that you care.
  But still i gave it up cos i can't hack not having a nokia. haha
• nightzip

  27 Mar 05, 21:37

  Originally posted by the Bear:

  today, after my chiropractor's appointment, i was heading home in a bus when it started to rain..
  
  so i figure, i'm not going to walk in the rain... so i stopped at clementi to see if i can get a new mobile phone to replace my old cracked up phone..
  
  went into the shop and looked around.. this dude asked me what i needed...
  
  so i showed him my old cracked up phone.. he suggested i repair it... i declined saying that it's not worth the time, or the money to repair an old phone which is on its last legs, and all cracked...
  
  he went on about where the samsung service centres were.. until i said "hey, it's not worth repairing.. i wanna get a new phone"
  
  then he asked if i wanted a phone and if the 2-year contract was still ongoing.. i said no.. so he started showing me the Nokia phones.. i said i didn't like nokia phones as almost all my friends who had nokia phones were disgusted by how bad they were..
  
  so this dude went on and said "nevermind if spoilt, nokia got a lot of service centres"
  
  i was stunned for a while...
  
  then i said, i would like to have a look at the motorola razr... okay. this is a premium phone.. probably their margins would be higher.. he said they don't sell it.. then went on and on about motorola having only one service centre... and that because of that, i should never consider motorola phones
  
  i said that it's not the number of service centres.. a good product is one where you don't have to go to the service centres at all.. he didn't seem to understand that.. and said that with Nokia, service centres were near, nevermind if spoilt..
  
  with that, i gave my thanks and walked out...
  
  i wonder if shopkeepers are so dense everywhere coz i don't shop much...
  
  here i was, someone who is looking for a mobile and he's trying to turn away business by telling me to get my current phone repaired!
  
  then he tries to dissuade a customer from premium models..
  
  and hasn't a clue that a good product = happy customer, not products where they break down and you then have the convenience of repairing them over and again...
  
  well, maybe the should learn a thing or three about doing business before actually starting one?
  
  

  you seldom get honest saleman these days.
  
  you should appreciate as what they say may be true. maybe he abit old but definitely wants to give you the best opinions/advice.
• the Bear

  27 Mar 05, 21:45

  dunno how "honest" he is..
  
  one can be honest and still make a profit..
  
  but i thought he was kinda dense as he hasn't a clue what customers want..
• Lingos

  27 Mar 05, 21:47

  Originally posted by the Bear:

  dunno how "honest" he is..
  
  one can be honest and still make a profit..
  
  but i thought he was kinda dense as he hasn't a clue what customers want..

  That's true.. after you told him that you didn't care to repair your phone. hahaah. He kept suggesting you repair it and sold phones according to the repair centre availability!! Gosh.. who repairs phones these days.. it's buy and throw away society.
• the Bear

  27 Mar 05, 21:57

  okay.. tempted by another phone..
  
  it's pretty..
  
  
  
  the Panasonic x800
  
  nice.. only 99gm and 1.7mm thick
  
  
• Camellias4me

  27 Mar 05, 22:24

  Originally posted by the Bear:

  okay.. tempted by another phone..
  
  it's pretty..
  
  
  
  the Panasonic x800
  
  nice.. only 99gm and 1.7mm thick
  
  

  Moto Razr V3 is 98gm & 13.9mm. I like it slim & its aluminium finish.. Cool!
  
  The Panasonic X800 looks rather similar to Sony Ericsson's Z800 (3G phone). Try Sony Ericsson better!
  
• the Bear

  27 Mar 05, 22:47

  i think i'll get the razr... if the price is right
• Lingos

  27 Mar 05, 22:50

  Go V3.
• the Bear

  27 Mar 05, 22:52

  check
  
  besides, been looking at it for ages, as you know
  
  

  Originally posted by Lingos:

  Go V3.

• Rhonda

  27 Mar 05, 23:46

  In terms of looks and sleekness, nothing beats the Motorola Razr!
• foxwalk

  31 Mar 05, 20:17

  Originally posted by the Bear:

  today, after my chiropractor's appointment, i was heading home in a bus when it started to rain..
  
  so i figure, i'm not going to walk in the rain... so i stopped at clementi to see if i can get a new mobile phone to replace my old cracked up phone..
  
  went into the shop and looked around.. this dude asked me what i needed...
  
  so i showed him my old cracked up phone.. he suggested i repair it... i declined saying that it's not worth the time, or the money to repair an old phone which is on its last legs, and all cracked...
  
  he went on about where the samsung service centres were.. until i said "hey, it's not worth repairing.. i wanna get a new phone"
  
  then he asked if i wanted a phone and if the 2-year contract was still ongoing.. i said no.. so he started showing me the Nokia phones.. i said i didn't like nokia phones as almost all my friends who had nokia phones were disgusted by how bad they were..
  
  so this dude went on and said "nevermind if spoilt, nokia got a lot of service centres"
  
  i was stunned for a while...
  
  then i said, i would like to have a look at the motorola razr... okay. this is a premium phone.. probably their margins would be higher.. he said they don't sell it.. then went on and on about motorola having only one service centre... and that because of that, i should never consider motorola phones
  
  i said that it's not the number of service centres.. a good product is one where you don't have to go to the service centres at all.. he didn't seem to understand that.. and said that with Nokia, service centres were near, nevermind if spoilt..
  
  with that, i gave my thanks and walked out...
  
  i wonder if shopkeepers are so dense everywhere coz i don't shop much...
  
  here i was, someone who is looking for a mobile and he's trying to turn away business by telling me to get my current phone repaired!
  
  then he tries to dissuade a customer from premium models..
  
  and hasn't a clue that a good product = happy customer, not products where they break down and you then have the convenience of repairing them over and again...
  
  well, maybe the should learn a thing or three about doing business before actually starting one?
  
  

  funny story
  
  think the guy is too dense and has too many morals to be in busineess
• bratpig

  31 Mar 05, 20:40

  Originally posted by the Bear:

  i said that it's not the number of service centres.. a good product is one where you don't have to go to the service centres at all..

  x 2
• dragg

  31 Mar 05, 22:27

  last month i went to a restaurant in tampine for zhu2chao3. the waiter (old man) kept asking me not to order so many dishes. funny right? a week later the restaurant closed shop.
  
  amazing right?
  
• browniebaobao

  1 Apr 05, 15:15

  Originally posted by the Bear:

  anyway, i gotta find an M1 shop tomorrow to upgrade mom's line and get a new phone
  
  and at the same time, look for a new phone for myself
  
  oh.. anyone knows how reliable a Nokia 3120 is?

  
  My mum is using 3120.
  
  Simple lor, have games, colour phone..no camera. radio etc la..
  
  but for an auntie. it's enough la...as long as it serves its purpose.
• the Bear

  1 Apr 05, 15:24

  got the phone for mom already... i'm letting her figure it out herself
  
  thing is, my sis got the other phone, the panasonic something or other for dad.. very small with a little camera too... quite cute... now the folks have new toys so will keep them outta our hair for quite a while