Bills & Fines - for non-existent things
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saw fatum kena wrongfully fined for illegal parking.. so it's $50 or $6 if you go get it fixed...
fatum, you should tell them you are being presumed guilty which is not right..
but seriously, how many things out there are such that guilt is presumed and you have to go bang table? or is it a business ploy to just charge you for phantom stuff, hoping that a lot of people who can't be bothered or those who are fearful pay up? they'd make a killing.. it's like those unsolicited nigerian scams.. you get 0.001% of the massive amounts of spam you send out reply with $$$, you're rich!
so far, i've gone to UOB to talk to the people who tried to charge my sister for subscription fee to a "free VISA card" which she doesn't use... the damage was bad.. $149.90 or something like that.. all i did was to ask "hey.. my sister isn't even in Singapore, she'll not be for the next 18 months.. she's not used your card and isn't it supposed to be free??"
they immediately said "oh.. i'll waive the fee" without even batting an eyelid.. so.. if there are 100,000 out there with the card, and 1% paid the $100 subscription (the other part was the "late charges" ) they'd have 1,000 people paying $100.. that's easily $100,000 of "free money" !
chances are, there'd be more than 1%
then even our gabrament does it.. last submission of income tax, their bloody server crashed.. i sent in my taxes and they had the audacity to levy a fine on me for non-submission!
if 1% paid up the fine, they'd have millions of $$ of free money!
and all i did was to go there, the clerk there looked resigned to doing a lot of work as she just keyed everything in for me, and didn't even attempt to ascertain that i had submitted.. she just asked me "you filed right?"
something is not right.. not ethical about things...
so, how many of you out there just pay up without checking? please check, you may be victim of underhanded tactics to gouge more money out of you! -
Hahaha yeah those happen and all we need to do is just to call to get it waived
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Yep has happened to me before (quite a few times). I will call and abuse them.. hehehe.. :-)
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This year, I refuse to e-file. Going back to snail mail after last year's experience.
But of course, mail can be 'lost' too -
errata: it was a fine for an expired meter ....
and now I lost the ticket ...
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speaking of this, I was so pissed off about the bank which i have my current account with ....
one fine day they sent me a letter telling me that I've been enrolled into some medical insurance thingy ... I called them up and told them, no, I didn't ..... then they told me that it's an automatic thing for all current account holders .... and no, they can't terminate this right away, you have to return the form and certificate that came with the letter to the bank before they can strike it off, in the mean time, they'll continue to deduct C$9.80 a month from my account .....
after a while they were just repeating the same thing over and over again .... so I just hung up ....
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call Ralph Nader about it!Originally posted by Fatum:speaking of this, I was so pissed off about the bank which i have my current account with ....
one fine day they sent me a letter telling me that I've been enrolled into some medical insurance thingy ... I called them up and told them, no, I didn't ..... then they told me that it's an automatic thing for all current account holders .... and no, they can't terminate this right away, you have to return the form and certificate that came with the letter to the bank before they can strike it off, in the mean time, they'll continue to deduct C$9.80 a month from my account .....
after a while they were just repeating the same thing over and over again .... so I just hung up .... -
This thread was created at the most opportune time .
I just spent the most infuriating morning talking to the officer from UOB. I called her, told her the problem about bank statement discrepency, faxed her the relevant statements and asked her to check then revert. Shimple right?
So after awhile she called me , told me that her SYSTEM showed a different figure from the statement. So I'm like... how laidat? She kept insisting she saw a different figure. Then she said " I can't see the "2006" on your faxed December statement... you may have to bring the original statement down to the branch..."
KNN accuse me of changing figures on statement or wad ??
Then she started pushing that I need to give her more information so she can check faster
I'm like -- look if the system figure is wrong, it's your problem. If the statements are wrong, also your problem - go do your work, check it out and don't push it back to me! -
One time was even funnier, my online account showed the correct transactions while the statement they sent me had errors. I went down to show them the printout from my online statement and the person still kept insisting that the amount from my printout was wrong!!Originally posted by choco B:This thread was created at the most opportune time .
I just spent the most infuriating morning talking to the officer from UOB. I called her, told her the problem about bank statement discrepency, faxed her the relevant statements and asked her to check then revert. Shimple right?
So after awhile she called me , told me that her SYSTEM showed a different figure from the statement. So I'm like... how laidat? She kept insisting she saw a different figure. Then she said " I can't see the "2006" on your faxed December statement... you may have to bring the original statement down to the branch..."
KNN accuse me of changing figures on statement or wad ??
Then she started pushing that I need to give her more information so she can check faster
I'm like -- look if the system figure is wrong, it's your problem. If the statements are wrong, also your problem - go do your work, check it out and don't push it back to me!
It degenerated into a mess that by the time it was cleared up, I cancelled my credit card and account with that bank. A few weeks later, I got a call asking me for the reasons why I decided to cancel my credit card. as the boss was not around and I was still feeling pissed about it, I vented on that poor customer service guy for 30 minutes (I know their calls are monitored/recorded so I was sure someone else will get to hear my tirade )
P.S. I was scolding and cursing the bank hor, not the innocent customer service chap -
hmmm... sometimes i wonder what happened to real service?
do the necessary.. get things right.. you do NOT need to give a fake smile and be a sycophant for service... what the customer wants is polite professionalism!
hmmm.. polite professionalism.. not silly sycophancy..
i'll use that catchphrase on the management
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not a fine but related ,my national service unit sent me a letter for court martial or something like that because i changed my mobile number without updating with them and i was suppose to answer to the charges half an island away in katib camp in No.4.
and i've never changed my phone number all my life! thankfully i called and checked with them instead of going down blindly. but all i i got was a "oh ok, you don't need to come down now" -
i wasn't fined...
but i was charged AUD$0.01 for a BB service i nv use... -
HOW did you get the bank to verify the balance??
I never knew statements could go so wrong, and we're not even talking about transaction amounts, mine are simply opening and closing balance without any transactions.
The tragic thing is that they keep insisting that SYSTEM SHOWS THIS, same response as what you got!
I'm like - what else you want from me then? Already faxed you the statements and that's all I can go on, it's your job to find out what's the problem right??Originally posted by av98m:One time was even funnier, my online account showed the correct transactions while the statement they sent me had errors. I went down to show them the printout from my online statement and the person still kept insisting that the amount from my printout was wrong!! -
hummm i dun check my statements one.. i just pay after reading the posts, me thinks i should start checking it now.
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I couldn't!!Originally posted by choco B:HOW did you get the bank to verify the balance??
I never knew statements could go so wrong, and we're not even talking about transaction amounts, mine are simply opening and closing balance without any transactions.
The tragic thing is that they keep insisting that SYSTEM SHOWS THIS, same response as what you got!
I'm like - what else you want from me then? Already faxed you the statements and that's all I can go on, it's your job to find out what's the problem right??
It dragged on for a month or so before the missing transaction materialised on their other system!
I still have no idea WTF happened T_T
*lives in fear of his bank balance suddenly becoming zero one day* -
HAHAHHA oh noooees lag lag.
IT COULD HAPPEN OK
You think you've got a nice lil' stash in your bank account, doing your online banking thing for years....
One fine day you go to the counter to withdraw some money ... and the lady tells you , "Sorry sir, you only have twenty dollars in your account.
"
AIEEEEEEEEEEEEEEEEEEEE!!!Originally posted by av98m:I couldn't!!
It dragged on for a month or so before the missing transaction materialised on their other system!
I still have no idea WTF happened T_T
*lives in fear of his bank balance suddenly becoming zero one day* -
Originally posted by choco B:HAHAHHA oh noooees lag lag.
IT COULD HAPPEN OK
You think you've got a nice lil' stash in your bank account, doing your online banking thing for years....
One fine day you go to the counter to withdraw some money ... and the lady tells you , "Sorry sir, you only have twenty dollars in your account. "
AIEEEEEEEEEEEEEEEEEEEE!!! -
Originally posted by choco B:HAHAHHA oh noooees lag lag.
IT COULD HAPPEN OK
You think you've got a nice lil' stash in your bank account, doing your online banking thing for years....
One fine day you go to the counter to withdraw some money ... and the lady tells you , "Sorry sir, you only have twenty dollars in your account. "
AIEEEEEEEEEEEEEEEEEEEE!!! -
okie ... I've finally cleared up my problem liao ....
called city hall .... puay'ed a bit with them ... and I'll be able to pay just $6 if I get it in before friday ...
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The hubster was in DC doing some sightseeing. He arked his rental car in a handicapped spot that wasn't clearly marked and was hit with a $250 fine. He was vehement about the spot not being clearly marked and felt that he was wrongly fined. I wrote in to the address on the back of the ticket, relating the hubster's story. Of course I had to mention that the hubster was serving the military and was in the area "doing the patriotic thing" visiting the memorials there. Few weeks later we received a reply from the relevant authorities telling us that he was cleared and all was forgiven.
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so was its the military thingy that was included that induced some "corruption" or was it becuase the excuse was believable and reasonable?Originally posted by jetta:The hubster was in DC doing some sightseeing. He arked his rental car in a handicapped spot that wasn't clearly marked and was hit with a $250 fine. He was vehement about the spot not being clearly marked and felt that he was wrongly fined. I wrote in to the address on the back of the ticket, relating the hubster's story. Of course I had to mention that the hubster was serving the military and was in the area "doing the patriotic thing" visiting the memorials there. Few weeks later we received a reply from the relevant authorities telling us that he was cleared and all was forgiven. -
The latter, I'd like to think. I had mentioned that the hubster was in the area undergoing military instruction and wanted to take the opportunity to take in the nation's memorials. I guess my letter played on their patriotic spirit. Either that or they took pity on me.Originally posted by hisoka:so was its the military thingy that was included that induced some "corruption" or was it becuase the excuse was believable and reasonable? Either way, I'm the winner.